Shipping policy

Shipping Policy
Thank you for shopping with us. We are committed to providing you with a smooth and reliable shopping experience.
Order Processing
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Times
Estimated delivery times may vary depending on your location and shipping carrier.
Typical delivery estimates:

Canada: 7–15 business days
United States: 7–15 business days
International: 10–20 business days
Please note that delays may occasionally occur due to customs, weather conditions, high shipping demand, or carrier-related issues.
Tracking Information
Tracking details will be provided once your order has been shipped. Please allow a few days for tracking updates to appear.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us and we will do our best to assist you.
Contact
If you have any questions regarding shipping, feel free to contact our support team at support@getpawlio.ca